What breaks in plazas and office suites
- Flush valves that run on, short-cycle or bang the pipes shut
- Sensor faucets with tired solenoids or plugged inlet screens
- Washroom branches slowed by paper towels and wipes
- Drips above T-bar ceilings from condensate lines, loose fittings or the tenant upstairs
- Small tank heaters hidden in storage rooms and forgotten
Working around your staff and customers
- We find the unit's shut-offs with you or the landlord first.
- Tools and fittings stay on covers and out of aisles.
- If water has to go off, we settle the timing and put up a sign.
- Lifted ceiling tiles are set back when we finish.
- A short report goes to you, the landlord or the regional office.
Landlord or tenant?
Many plaza leases in the city split plumbing duties between the unit tenant and the owner. Have a look at your lease; if the landlord is responsible, we can report straight to their manager.
Small changes that pay back
- A stop valve on every fixture so one repair does not dry the whole floor
- Hammer arrestors on fast-closing valves
- Thermostatic mixing on hand sinks fed by a tank
- Battery leak alarms under coffee-station sinks and heaters
What callers want to know
Can you come after the store closes?
Yes. Plenty of our retail calls happen in the evening or before opening.
Will you deal with our landlord?
If the lease puts plumbing on the owner, we will send our findings to their property manager.